Term and Conditions

Welcome, Magical Beings! At Adult Halloween Costumes Shop, we’re dedicated to making your costume experience as enchanting as possible. These Terms and Conditions outline the rules and guidelines for using our website, making purchases, and interacting with our services. By accessing adulthallowwear.com, you agree to these terms. If you have any questions, feel free to contact our support team at [email protected].

1. Introduction

These Terms and Conditions govern your use of the Adult Halloween Costumes Shop website and all transactions conducted through it. Our shop specializes in providing high-quality costume apparel, including bottoms, tops, footwear, full-body apparel, hair accessories, masks, and union suits for adults. Our target audience includes Halloween enthusiasts, party-goers, and anyone seeking magical transformations for themed events. Our website style is whimsical and user-friendly, designed to inspire creativity and fun.

By placing an order or browsing our site, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our website.

2. User Obligations and Responsibilities

As a user of our website, you agree to the following obligations to ensure a smooth and magical experience for all:

• Accurate Information: You must provide accurate and complete details when creating an account, placing an order, or contacting support. This includes your name, shipping address, and payment information.
• Legal Use: You agree to use our website only for lawful purposes and not to engage in any activities that could harm the site, other users, or our business operations.
• Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• Compliance with Laws: You must comply with all applicable local, national, and international laws when using our services, including import regulations for international orders.
• Prohibited Actions: You may not attempt to hack, scrape, or misuse our website, or place fraudulent orders. Violations may result in termination of access.

3. Products and Services Description

Our product range includes a variety of costume items designed for adults, focusing on quality and enchantment. Key characteristics of our offerings:

• Product Types: We sell Costume Apparel Bottoms, Costume Apparel Tops, Costume Footwear, Costume Full Body Apparel, Costume Hair Accessories, Costume Masks, and Union Suits. Each item is curated for magical transformations and themed events.
• Quality Assurance: All products are new and unused at the time of shipment. We strive to accurately describe items on our website, including sizes, colors, and materials. However, slight variations may occur due to monitor settings.
• Non-Returnable Items: For health and safety reasons, the following items cannot be returned or exchanged: Costume Masks (due to hygiene), Costume Hair Accessories removed from packaging, Union Suits tried on without protective undergarments, customized/altered costumes, and items marked “Final Sale” or “Clearance.”
• Availability: Products are subject to stock availability. If an item is out of stock, we will notify you promptly and may offer alternatives or a refund.

Our services include seamless shipping and returns, as detailed in our Shipping & Returns Policy, which is incorporated into these Terms by reference.

4. Order and Payment Terms

When you place an order with us, you agree to the following terms regarding orders and payments:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.
• Shipping Methods:
  • Standard Shipping: Costs $12.95, delivered via DHL or FedEx within 10-15 business days after shipping.
  • Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after shipping.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and we do not store your payment details on our servers.
• Order Cancellations: You may cancel an order within 24 hours of placement by contacting us at [email protected]. After this period, orders cannot be cancelled as processing begins.
• Pricing and Taxes: All prices are listed in USD and include applicable sales taxes where required. International customers may be subject to additional fees based on their country’s laws.
• Order Confirmation: By completing a purchase, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the intellectual property of Adult Halloween Costumes Shop or our licensors. You may not reproduce, distribute, or use any content without our prior written permission.

• Trademarks: The name “Adult Halloween Costumes Shop” and associated logos are trademarks owned by us. Unauthorized use is prohibited.
• User Content: If you submit reviews, photos, or other content to our site, you grant us a non-exclusive license to use it for promotional purposes. You represent that you have the rights to any content you share.

We respect the intellectual property of others and will address any infringement claims promptly. If you believe your work has been copied, contact us at [email protected].

6. Limitation of Liability

At Adult Halloween Costumes Shop, we strive to provide a magical and reliable service, but we must clarify our limitations of liability to protect both parties:

• Product Use: Our costumes are intended for recreational use and may not be suitable for all activities. You assume all risks associated with wearing our products, including any allergies or sensitivities to materials.
• Website Availability: We do not guarantee that our website will be error-free or uninterrupted. We are not liable for any damages arising from temporary downtime or technical issues.
• Third-Party Services: We use third-party carriers like DHL, FedEx, and EMS for shipping. We are not responsible for delays, losses, or damages caused by these carriers, but we will assist in resolving issues where possible.
• Maximum Liability: Our total liability for any claims related to your use of the website or products shall not exceed the amount you paid for the items in question.
• Indemnification: You agree to indemnify and hold harmless Adult Halloween Costumes Shop, its employees, and affiliates from any claims or damages arising from your breach of these Terms.

7. Returns, Refunds, and Exchanges

We want your experience to be enchanting, so we offer a straightforward returns process as part of our commitment to customer satisfaction. Please refer to our detailed Shipping & Returns Policy for full instructions, but key points include:

• Eligibility: Returns and exchanges are accepted within 15 days of delivery, provided items are in original condition with tags attached, unworn, unwashed, and in original packaging.
• Process: Contact us at [email protected] within 15 days to receive a Return Authorization Number. Do not ship items without this authorization.
• Refunds: Refunds are processed to the original payment method within 7-10 business days after we receive and inspect the return. Original shipping costs are non-refundable.
• Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped). We recommend using trackable shipping for returns.

For international returns, customers are responsible for all shipping costs and customs fees. We appreciate your understanding in helping us maintain a fair and sustainable business.

8. General Provisions

These Terms and Conditions constitute the entire agreement between you and Adult Halloween Costumes Shop. Other important points:

• Governing Law: These Terms are governed by the laws of the United States, specifically the state where our business is located (based in Kansas City, US). Any disputes will be resolved in the courts of that jurisdiction.
• Changes to Terms: We may update these Terms periodically. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised Terms.
• Severability: If any part of these Terms is found to be invalid, the remaining provisions will remain in effect.
• Contact Information: For questions about these Terms, contact us at [email protected] or write to us at Adult Halloween Costumes Shop, 4738 Vine Street, KANSAS CITY, US 64101. We aim to respond within 24-48 hours.